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The Logs API enables you to programmatically record public assistance interactions in Forerunner. These logs help track community outreach, property owner inquiries, and compliance communications - essential data for CRS (Community Rating System) reporting and floodplain management documentation.
The Logs API is currently in progress. Some features may be subject to change.

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Log Types

Forerunner supports four types of public assistance logs:
  • Web - Online inquiries and web form submissions
  • Walk-in - In-person visits to your office
  • Phone - Phone call inquiries and conversations
  • Written or Email Request - Email correspondence and written communications