# Forerunner Help Center ## Docs - [Account settings](https://withforerunner.com/docs/administration/account-settings.md): Manage your profile, preferences, and security settings - [Multi-factor authentication](https://withforerunner.com/docs/administration/authentication/mfa.md): Add an extra layer of security to your Forerunner account - [Overview](https://withforerunner.com/docs/administration/authentication/overview.md): Sign in to Forerunner and secure your account - [Password management](https://withforerunner.com/docs/administration/authentication/passwords.md): Reset, change, and manage your Forerunner password - [Signing in](https://withforerunner.com/docs/administration/authentication/signing-in.md): Access your Forerunner account - [Single sign-on](https://withforerunner.com/docs/administration/authentication/sso.md): Sign in to Forerunner through your organization's identity provider - [Data security and privacy](https://withforerunner.com/docs/administration/data-security.md): Understand how Forerunner protects your data and manages privacy - [Integrations](https://withforerunner.com/docs/administration/integrations.md): Connect Forerunner with your existing permitting and records management systems - [Managing repetitive loss data](https://withforerunner.com/docs/administration/managing-repetitive-loss.md): Track and manage FEMA repetitive loss properties for CRS compliance - [Overview](https://withforerunner.com/docs/administration/overview.md): Manage users, security settings, and account configuration in Forerunner - [User roles](https://withforerunner.com/docs/administration/user-roles.md): Understand permission levels and control team access in Forerunner - [AI Assistant](https://withforerunner.com/docs/ai/ai-assistant.md): Fill out records faster with AI assistance on web and mobile - [Overview](https://withforerunner.com/docs/ai/overview.md): Work faster and smarter with AI capabilities throughout Forerunner - [Core concepts](https://withforerunner.com/docs/core-concepts.md): Learn the core concepts and terminology used throughout Forerunner - [Get File](https://withforerunner.com/docs/developers/api/files/get.md): Retrieve details about a specific file - [List Files](https://withforerunner.com/docs/developers/api/files/list.md): Retrieve a paginated list of files - [Overview](https://withforerunner.com/docs/developers/api/files/overview.md): Upload, retrieve, and manage documents - [Submit File](https://withforerunner.com/docs/developers/api/files/submit.md): Upload a new file to Forerunner - [Update File](https://withforerunner.com/docs/developers/api/files/update.md): Update file metadata - [Overview](https://withforerunner.com/docs/developers/api/overview.md): Common patterns for all API endpoints - [List Properties](https://withforerunner.com/docs/developers/api/properties/list.md): Retrieve a paginated list of properties - [Overview](https://withforerunner.com/docs/developers/api/properties/overview.md): Query and retrieve property information - [Create Record](https://withforerunner.com/docs/developers/api/records/create.md): Create a new record - [List Records](https://withforerunner.com/docs/developers/api/records/list.md): Retrieve a paginated list of records - [Overview](https://withforerunner.com/docs/developers/api/records/overview.md): Query and create records across all types - [Delete SI/SD](https://withforerunner.com/docs/developers/api/sisd/delete.md): Delete an SI/SD record - [Overview](https://withforerunner.com/docs/developers/api/sisd/overview.md): Track Substantial Improvement and Substantial Damage records - [Submit SI/SD](https://withforerunner.com/docs/developers/api/sisd/submit.md): Create a new SI/SD record - [Update SI/SD](https://withforerunner.com/docs/developers/api/sisd/update.md): Update an existing SI/SD record - [Authentication](https://withforerunner.com/docs/developers/authentication.md): Authenticate your API requests with Bearer tokens - [Errors](https://withforerunner.com/docs/developers/errors.md): Understand and resolve API errors - [Overview](https://withforerunner.com/docs/developers/overview.md): Build powerful integrations with the Forerunner API - [Quick start](https://withforerunner.com/docs/developers/quick-start.md): Get up and running with the Forerunner API in minutes - [Webhooks](https://withforerunner.com/docs/developers/webhooks.md): Receive real-time notifications about events in Forerunner - [FAQs](https://withforerunner.com/docs/faqs.md): Answers to common questions about accounts, access, and getting help - [Elevation Certificate issues guide](https://withforerunner.com/docs/files/elevation-certificate-issues-guide.md): Reference guide for automated Elevation Certificate checks and error definitions - [File types](https://withforerunner.com/docs/files/file-types.md): Categorize and organize documents with document types - [Generating documents](https://withforerunner.com/docs/files/generating-documents.md): Create letters and documents from templates using property and record data - [Overview](https://withforerunner.com/docs/files/overview.md): Organize, manage, and share documents with centralized file management - [PDF accessibility](https://withforerunner.com/docs/files/pdf-accessibility.md): How Forerunner preserves accessibility tags in uploaded PDFs - [Reviewing Elevation Certificates](https://withforerunner.com/docs/files/reviewing-elevation-certificates.md): Automate EC processing with AI-powered data extraction and review - [Uploading files](https://withforerunner.com/docs/files/uploading.md): Upload documents from web or mobile devices - [Importing maps](https://withforerunner.com/docs/maps/importing-maps.md): Import geospatial data to create map layers - [Map layers](https://withforerunner.com/docs/maps/map-layers.md): Control your map with toggleable layers - [Overview](https://withforerunner.com/docs/maps/overview.md): Visualize and analyze your geospatial data with interactive maps - [Public map layers](https://withforerunner.com/docs/maps/public-map-layers.md): Make map layers visible on your public website - [Creating properties](https://withforerunner.com/docs/mobile/creating-properties.md): Add new properties to Forerunner while in the field - [Getting started](https://withforerunner.com/docs/mobile/getting-started.md): Download the app, sign in, and prepare for field work - [AI Assistant and Live Mode](https://withforerunner.com/docs/mobile/live-mode.md): Fill out records on mobile with chat, record audio and transcribe, photos, or real-time Live Mode - [Location sharing](https://withforerunner.com/docs/mobile/location-sharing.md): Share your location with teammates for coordination and safety - [Managing records in the field](https://withforerunner.com/docs/mobile/managing-records.md): Create, edit, and submit records from your mobile device - [Offline mode](https://withforerunner.com/docs/mobile/offline-mode.md): Work without connectivity and sync data when you're back online - [Overview](https://withforerunner.com/docs/mobile/overview.md): Access Forerunner in the field with the mobile app - [Troubleshooting](https://withforerunner.com/docs/mobile/troubleshooting.md): Resolve common mobile app issues and get help - [Using maps on mobile](https://withforerunner.com/docs/mobile/using-maps.md): Navigate, view layers, and find properties with the mobile map - [Accessing objects](https://withforerunner.com/docs/objects/accessing-objects.md): Find and navigate to objects using search, maps, and tables - [Attaching data to objects](https://withforerunner.com/docs/objects/attaching-data.md): Create records, upload files, manage tasks, and track activity on objects - [Configuring objects](https://withforerunner.com/docs/objects/configuring-objects.md): Understand object types, configure attributes, and work with your CSM to set up object categories - [Creating objects](https://withforerunner.com/docs/objects/creating-objects.md): Add properties and custom objects manually from web or mobile, or through data imports - [Exporting objects](https://withforerunner.com/docs/objects/exporting-objects.md): Export property and custom object data in CSV, Shapefile, and other formats - [Overview](https://withforerunner.com/docs/objects/overview.md): Store, manage, and visualize location-based information with Objects - [Objects on the public website](https://withforerunner.com/docs/objects/public-website.md): Control how objects appear on your public website for resident self-service - [Product tour](https://withforerunner.com/docs/product-tour.md): Take a tour of the Forerunner platform - [Accepting submissions](https://withforerunner.com/docs/public-website/accepting-submissions.md): Process forms and documents submitted by residents through your public website - [Configuring highlights](https://withforerunner.com/docs/public-website/configuring-highlights.md): Feature important resources and links on your public website homepage - [Displaying a banner](https://withforerunner.com/docs/public-website/displaying-a-banner.md): Display important announcements on your public website - [Managing resident logs](https://withforerunner.com/docs/public-website/managing-resident-logs.md): Review and respond to information requests submitted through the Get Help form - [Overview](https://withforerunner.com/docs/public-website/overview.md): Share property and object information with residents through a self-service public website - [Public user accounts](https://withforerunner.com/docs/public-website/public-users.md): Create an account to track submissions and access additional features - [Searching for properties](https://withforerunner.com/docs/public-website/searching-properties.md): Find properties on the public website by address, parcel ID, or map - [Viewing details](https://withforerunner.com/docs/public-website/viewing-details.md): Access detailed information, records, and files for properties and custom objects - [Accessing records](https://withforerunner.com/docs/records/accessing-records.md): View and manage records via tables, maps, and property pages - [Creating records](https://withforerunner.com/docs/records/creating-records.md): Add new records from web or mobile to track your workflows - [Customizing records](https://withforerunner.com/docs/records/customizing-records.md): Configure fields, conditional logic, versioning, and workflows to match your needs - [Exporting records](https://withforerunner.com/docs/records/exporting-records.md): Download record data in CSV, Shapefile, and GeoPackage formats for reporting and analysis - [Overview](https://withforerunner.com/docs/records/overview.md): Collect, manage, and share workflow information with Records - [Permits and Elevation Certificates](https://withforerunner.com/docs/records/permits-ec-submission.md): Process permit applications and review Elevation Certificates with automated data extraction - [Preliminary Damage Assessments](https://withforerunner.com/docs/records/preliminary-damage-assessments.md): Conduct rapid damage assessments during and after disasters for FEMA assistance programs - [Public sharing](https://withforerunner.com/docs/records/public-sharing.md): Control record visibility and enable public access through your website - [Substantial Improvement/Substantial Damage](https://withforerunner.com/docs/records/si-sd-tracking.md): Track cumulative improvements and damage to properties for NFIP compliance - [Substantial Damage Estimates](https://withforerunner.com/docs/records/substantial-damage-estimates.md): Calculate damage costs and determine if properties meet the 50% threshold for NFIP compliance - [Creating table views](https://withforerunner.com/docs/tables/creating-views.md): Create and customize saved table views with filters, columns, and sorting - [Exporting table data](https://withforerunner.com/docs/tables/exporting-table-data.md): Export table data in CSV, Geopackage, Geodatabase, and other formats - [Overview](https://withforerunner.com/docs/tables/overview.md): View, manage, and share your data with tables - [Public table views](https://withforerunner.com/docs/tables/public-views.md): Share table views with residents on your public website - [Syncing data to ArcGIS](https://withforerunner.com/docs/tables/syncing-to-arcgis.md): Keep your saved table views automatically synced with ArcGIS Online - [Assigning tasks](https://withforerunner.com/docs/tasks/assigning-tasks.md): Assign tasks to team members and manage workload - [Creating tasks](https://withforerunner.com/docs/tasks/creating-tasks.md): Add new tasks to track work at specific locations - [Using tasks on mobile](https://withforerunner.com/docs/tasks/mobile-tasks.md): Create and complete tasks in the field with offline support - [Overview](https://withforerunner.com/docs/tasks/overview.md): Track and manage work with tasks - [Viewing your task list](https://withforerunner.com/docs/tasks/viewing-tasks.md): Track assigned tasks and organize your work - [Welcome](https://withforerunner.com/docs/welcome.md): Welcome to Forerunner - [What's new](https://withforerunner.com/docs/whats-new.md): Product updates on the Forerunner platform - [Completing workflow steps](https://withforerunner.com/docs/workflows/completing-steps.md): Submit information for each step in your workflow - [Configuring workflows](https://withforerunner.com/docs/workflows/configuring-workflows.md): Prepare workflow requirements to share with your Customer Success Manager - [Overview](https://withforerunner.com/docs/workflows/overview.md): Complete multi-step application processes with Workflows - [Starting a workflow](https://withforerunner.com/docs/workflows/starting-a-workflow.md): Find available workflows and begin an application - [Tracking progress](https://withforerunner.com/docs/workflows/tracking-progress.md): Monitor your active workflows and view completed applications ## Optional - [Blog](https://www.withforerunner.com/resources/blog) - [Academy](https://www.withforerunner.com/resources/forerunner-academy) - [Trust center](https://app.vanta.com/forerunner/trust/jptgyorvdwwsj6azki88sc)